Privacy Policy
Last Updated: March 31st 2026
DC Electrical HVAC Plumbing, Inc respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website or contact our company. DC Electrical HVAC Plumbing, Inc is located at 1856 E 600th Road Lecompton,KS 66050 and serves Lawrence, KS as well as surrounding communities. By using our website, submitting a contact form, or booking an appointment, you agree to the practices described in this policy.
Information We Collect
We collect information that you voluntarily provide when you complete a contact form, request service, or book a callback appointment. This information may include your name, phone number, email address, service address, and details about your electrical, HVAC, or plumbing request. We only collect information necessary to respond to your inquiry and provide our services.
We also collect limited anonymous usage data through Google Analytics. This data may include browser type, device type, general geographic region, pages visited, time spent on the website, and referring websites. This information does not personally identify you. It is used to understand how visitors interact with our website so we can improve functionality and user experience.
How We Use Your Information
The information you provide through our contact forms or booking tools is used to respond to service requests, schedule appointments, provide estimates, and communicate regarding electrical, HVAC, and plumbing services. We may use your contact information to call, text, or email you regarding your inquiry or scheduled service.
Anonymous website data collected through Google Analytics is used to analyze website traffic patterns, improve page performance, and optimize content. This data helps us understand which services visitors are searching for and how we can make our website more useful.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
LeadConnector and Appointment Booking
DC Electrical HVAC Plumbing, Inc uses LeadConnector to manage contact form submissions and callback appointment bookings. When you submit a form or schedule an appointment through our website, your information is securely transmitted and stored within the LeadConnector platform. LeadConnector acts as a service provider that helps us manage communications and scheduling efficiently.
Information stored within LeadConnector is used solely for customer communication, service coordination, and internal record keeping. Access to this information is restricted to authorized personnel. LeadConnector maintains its own security and data protection standards designed to safeguard user information.
Google Analytics
Our website uses Google Analytics to collect anonymous usage data. Google Analytics uses cookies and similar technologies to track visitor interactions with our website. These cookies collect information such as pages visited, time spent on pages, and general location data based on IP address.
This data is aggregated and does not personally identify individual users. It helps us improve website structure, performance, and service content. You can control or disable cookies through your browser settings if you prefer not to participate in analytics tracking.
Data Security
We take reasonable measures to protect the information you provide. Access to personal data is limited to authorized team members who require it to perform their job responsibilities. We use secure platforms for communication and appointment management.
While we implement security measures to protect data, no online transmission or storage system can be guaranteed to be completely secure. Users provide information at their own discretion. We continuously review our systems to maintain responsible data practices.
Third Party Links
Our website may contain links to third party websites for informational purposes. DC Electrical HVAC Plumbing, Inc is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third party site they visit.
Your Choices
You may request to update or delete your personal information by contacting our office directly. If you no longer wish to receive communication regarding your inquiry or service, you may request removal from our contact records. Certain information may be retained as required for business, legal, or record keeping purposes.
Updates to This Policy
DC Electrical HVAC Plumbing, Inc may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or business operations. Updates will be posted on this page with a revised effective date. Continued use of our website after changes are posted indicates acceptance of the updated policy.
Contact Information
DC Electrical HVAC Plumbing, Inc
1856 E 600th Road
Lecompton, KS 66050
Phone: (785) 596-3963
We value transparency, honest service, and responsible data practices.